Shipping policy
Here is a clear, standard Shipping Policy tailored for e-commerce stores operating in Pakistan (e.g., VibeMart). You can copy and paste this directly into your Shopify Shipping policy page under Settings > Policies.
Shipping Policy
1. Order Processing Time
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All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation email/SMS.
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You will receive a phone call or WhatsApp message to confirm your Cash on Delivery (COD) order before dispatch.
2. Shipping Rates & Delivery Estimates
We offer nationwide delivery across Pakistan via trusted courier services (such as TCS, Leopards Courier, Trax, or CallCourier).
| Shipping Type | Estimated Delivery Time | Shipping Cost |
| Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, etc.) | 2 – 4 Business Days | Flat FREE (Free on orders over PKR 3000) |
| Rest of Pakistan (Other cities & remote areas) | 3 – 5 Business Days | Flat FREE |
Note: Delivery times are estimates and may vary due to weather conditions, public holidays, or unforeseen courier delays.
3. Payment Methods & Cash on Delivery (COD)
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Cash on Delivery (COD): Available for all major cities and regions across Pakistan. Please ensure you have the exact cash amount ready upon delivery.
4. Order Tracking
Once your parcel has been dispatched, you will receive a tracking link or SMS with your consignment number (CN). You can track your order directly on the respective courier's websi